Mary Ann G. reported "I'd a small task of replacing carpet on stairs. The employees connect well by cellphone, they clearly show up promptly as promised, charges are fantastic as well as the perform is phenomenal!" go through much more Advisable Opinions for Empire Today
But it surely felt like an eternity because it was 9 days within the day of my FREE consultation. You should Watch out for the $99/home sale. Particularly if that you are doing your whole property!!
I termed Linda yet again and left a information. The fellows instructed me they ended up likely to go And that i explained to them to attend till I acquired a keep of someone so I knew what was the following stage, but before I could get somebody within the mobile phone which i was on keep for twenty five minutes they remaining my property.
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@EmpireToday I'm further than delighted, my wife And that i are already discussing executing this for whilst. Even matched the present with the kitchen
Their specs and "minimal warranties" are rather amazing but it really causes it to be very hard to perform a direct comparison. Additionally they don't disclose who the manufacturer's are and everything is a private label. They do not carry organic stone such as travertine or slate.
As discussed this early morning, I am particularly unhappy and dissatisfied with how my Empire Carpet installation practical experience began this early morning. Evidently, there was no interaction among you, your corporate Workplace and the installers that arrived at my household today (four/28).
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Lower than three a long time the carpet started to fold in several sections as to elevate rather than lay solid. This was in several parts and elements of rooms. Than patterned lines fashioned. Unclear of the guarantee and recurring calls to receive difficulties resolved and presented Untrue details a contractor came out to examine challenge and said "carpet was installed Incorrect" and refused to fix. Creating One more compliant Empire's inspector arrived and discovered the worries, took photographs and stated somebody would get again. In any case problems debated Empire CS Countrywide Mgr. alternatives to solve dilemma was to obtain us pay back much more and carpet stretched. UNACCEPTABLE!! Period of time!!
We do also give shoppers a Reduced Cost Assure, the place We're going to defeat any aggressive selling price, certain, provided that sure situations are met. While you probably did invest in from An additional organization, we do choose your suggestions significantly and would really like the opportunity to get to out to you concerning your experience. Could you concept me again together with your contact information?
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End subsequent Sarah S. six/2/2016 I'd personally give a lot less than a single star if at all possible... I scheduled an appt with a tuesday night time, it had been eight:45 and not a soul had proven up so i termed, and so they apologized and rescheduled me for thursday evening, similar time, and in addition allow me to know I might get $50 off.. i stated Alright, i fully grasp technology isnt ideal, see you thursday. Yet again, nobody confirmed up. I contact to speak to some manager and also the worker informs me a supervisor will here get in touch with me back in 24 hours, and the worker was just so stunned that this had happened to me two times, without the span of 3 days.
I could not be much more unsatisfied with this volume of client services throughout the board. We have been losing money resulting from using day without work and are now sitting down inside a almost empty house, not getting ANY concept in any respect what to do. Thanks Empire.
I contact customer care and following a huge inconvenience receive a supervisor who tells me they may have experienced issues with that individual salesman before. Good. I inform her my complaints and she or he states "Alright we are going to get that carpet in on Monday.